Spa Policies

It is important to us that your experience here be an enjoyable one. Please let us know if there is anything our team can do to accommodate you while in our Spa areas.

We work as a team, and are pleased when clients feel comfortable to work with all members. If your regular technician is not available at the time you desire an appointment, or if you would simply enjoy a fresh point of view, please feel free to schedule an appointment with whomever you wish.

Prices

All prices of Roman Skin & Body Care are subject to change without notice. Spa prices do not include gratuity – Gratuities are appreciated. We accept Visa and MasterCard.

Late Arrivals

We regret that late arrivals will not receive an extension of scheduled service times & will be responsible for full service fees.

Cancellations

All spa packages and multiple treatments require a credit card reservation. A 48-hour cancellation policy is required for packages and multiple services. The spa reserves the right to charge 100% of the total fee for no-shows or cancellations after the specified time period. Single treatments require a 24-hour notice of cancellation. We thank you for your cooperation.

Reservations

Spa services are available by appointment on a daily basis. Due to the complexity of scheduling our Spa Packages, we suggest calling for an appointment as far in advance, at least 2 weeks, if possible. Single services usually can be accommodated within 1-2 weeks. Our suggestion is to make your next appointment before leaving the spa.A credit card or gift certificate is required to reserve all spa services.

Spa Information

We suggest that you arrive 10 minutes before your appointment to handle any paperwork if you are a first time client, or to get situated & ready for your experience.